Cisco Systems Inc. is enhancing its CRM (customer relationship management) software with small and medium-sized businesses in mind, integrating it with an improved version of Microsoft Corp.’s ...

In an effort to integrate its IP-based communications products with Microsoft customer relationship management software, Cisco Systems today announced the Cisco CRM Communications Connector. The ...

Cisco Systems Inc. is set to offer starting Monday a tool to help small and medium-sized businesses use Microsoft Corp. CRM (customer relationship management) software in combination with a Cisco IP ...

The vendor is also backing up the product release with a new, optional specialization around CRM solutions for its IP telephony partners. "Cisco is getting the message that SMBs, like enterprises, are ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Cisco, working in partnership with Microsoft, aims to change that. The network vendor last week announced software designed to more easily integrate its IP-based communications products with Microsoft ...

Specialization is designed to help channel partners grow IP communications revenue while differentiating themselves from competitors and, perhaps most important, is a tangible sign that convergence ...

DALLAS — March 27, 2006 — At Convergence 2006, the Microsoft Business Solutions Group’s customer conference, Microsoft Corp. today announced that Microsoft Dynamics™ CRM is introducing new programs ...

Microsoft last week announced the availability of a new connector linking its customer relationship management (CRM) solution with its Dynamics AX enterprise resource planning solution. The connector ...

Cisco is enhancing its CRM software with small and midsize businesses in mind, integrating it with an improved version of Microsoft’s Dynamics CRM and bringing it to the screens of Cisco phones. Cisco ...