ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...
Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...
SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...
In any industry, neglecting core operations to chase short-term savings can ultimately cost more than it saves.
The seven desk booking platforms range from mid-market solutions (Archie, Deskbird) to enterprise-grade (Robin, Eptura Engage ...
Widewail’s founder has stepped away from the day-to-day. Matt Murray, who started the reputation management and customer ...
When Metro Bank opened its doors in the UK in 2010, the new high street contender differentiated itself by enabling customers ...
EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its ...
Foundever®, the next-generation service leader reinventing customer experience (CX), has been recognized as a Global Leader in the 2025 Customer Experience Management (CXM) PEAK Matrix® Assessment by ...
Established two years ago, the business leverages Fexco’s deep heritage in operational excellence and innovation to deliver ...
A select group of super-regional convenience store chains proving that loyalty isn’t just transactionally earned at the ...
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Managing scale while delivering good risk-adjusted returns has been key: ICICI Pru AMC’s Nimesh Shah
Digital access has completely changed in the last few years — KYC, onboarding, everything is easier, including availability ...
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